How Convex Insurance Transformed Contract Review with Dylogy Analyzer
From hours of manual review to 7 minutes perdocument, with 100+ compliance rules applied automatically.
<7min
per document for a full review (100+ rules applied)
20%
reduction in human error
1000+
knowledge entries structured into a benchmarked internal standard
The challenge: A review process that couldn't keep pace with complexity
Convex Insurance was built from day one to be a data-driven specialty insurer. With operations spanning Property, Casualty, Marine & Energy, and Specialty lines, the business writes complex risks and manages a high volume of bespoke contracts, wordings, and endorsements across its Underwriting and Legal teams.
Yet for all its analytical ambition, one part of the workflow remained stubbornly manual: contract and wording review. Underwriters and legal experts had to read through dense documents page by page, cross-referencing clauses against internal standards, identifying deviations, and compiling review notes by hand. The process was slow, inconsistent, and heavily dependent on individual expertise. Scaling the team meant scaling the risk of knowledge fragmentation.
The core tension was clear: Convex needed to process documents faster and more consistently, without sacrificing the quality of analysis that underpins every underwriting decision. Document review was a bottleneck at the heart of the business.
From a Wordings & Technology perspective, the challenge went even deeper. Wording libraries need to be maintained, compared, and benchmarked continuously. Without a structured approach, institutional knowledge about market standards and internal deviations was scattered: hard to retrieve, even harder to apply consistently at scale.
The challenge isn’t just reading the contract. It’s making sure we apply our standards consistently and don’t miss anything critical.
Greg Butera
Wordings & Technology at Convex
The solution: Intelligence built into every review
Convex deployed Dylogy Analyzer across its Underwriting and Legal teams. Dylogy Analyzer is a specialised AI solution built specifically for the acceleration of insuranceand reinsurance contract review. Unlike generic document tools, it was designed to understand the structure, language, and complexity of specialty insurance wordings, and to apply configurable business logic at scale.
The implementation enabled Convex to encode its internal review standards directly into Dylogy's rules engine: more than 100 compliance and quality rules applied automatically to every document ingested. Clause detection, similarity analysis, coverage gap identification, and prioritised action lists are generated without manual intervention, turning what was once a multi-hour task into a structured, repeatable workflow.
- Automated Clause Detection: Every clause is identified, tagged, and assessed against internal standards, without a human having to locate it first.
- Similarity Analysis & Benchmarking: Documents are compared against the Convex knowledge base, enabling consistent benchmarking across the portfolio.
- Prioritised Action Lists: Issues are ranked by risk level, letting underwriters and legal teams focus their attention where it matters most.
Critically, the platform also began building a living knowledge base. Every reviewed document, every validated clause, every deviation flagged, all of it feeds a growing repository that now serves as an internal benchmarking standard for the entire organisation. Institutional knowledge, previously locked in individual expertise, has become a shared and queryable asset.
We now have a level of visibility we simply didn't have before, across every wording, every deviation, every decision. That moves you from reactive management to genuine strategic oversight.
Mark van Zanden
Chief Analytics Officer at Convex
The results : Contract analysis that is now structured, traceable, and comparable at scale
Within weeks ofdeployment, the impact was measurable across three dimensions: speed, accuracy,and institutional knowledge. The numbers tell a compelling story — but the realshift is qualitative: contract analysis at Convex is now structured, traceable,and comparable at scale.
- 7 minutes per document
A complete review — with over 100 rules applied automatically — now takes 7 minutes, down from what previously demanded significant analyst time.
- 20% reduction in human errors
Automated rule application eliminates a category of mistakes that are inherent to manual review — missed clauses, inconsistent scoring, overlooked deviations.
- Thousands of entries knowledge base
Reviewed documents now feed a continuously growing knowledge base, used as an internal benchmarking standard across Underwriting and Legal.
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Beyond the headline metrics, the strategic value runs deeper. Convex now has a shared, structured view of its wording portfolio that was simply not possible before. Teams can compare documents against market standards, identify deviations proactively, and build on a foundation of validated institutional knowledge, rather than starting every review from scratch.
Within just a few weeks, we were able to see tangible impact. The system structures information in a way that directly supports our decision-making.
Mark van Zanden
Chief Analytics Officer at Convex
